ResLife Advisor
Publish Date:
Join the ResLife team
ResLife Advisors play an essential role in helping students settle into halls and offer support throughout the year.
About the role
As a ResLife Advisor (RLA), you’ll be the first point of contact for students living in University halls. You’ll support students and proactively help build and grow the hall community.
You’ll be responsible for a group of residents who you’ll get to know through regular meetings. RLA’s will also be part of an on-call duty rota which provides out-of-hours support (including evenings and weekends).
This is a rewarding role that offers a variety of benefits, such as:
- a free single room in a shared flat in halls
- gaining skills and experience in effective communication, conflict resolution and safeguarding
- working directly with students to support and enrich their experience
- a comprehensive ResLife training programme
- joining an active, friendly community
The job holds voluntary worker status and is unpaid. However, as you’d need to live in halls for the role, the University will provide you with free accommodation while in post. This accommodation will be anywhere the University of Manchester has a ResLife team and preference will not be taken into consideration as we will place advisors where needed for operational reasons.
The main role the ResLife Advisors have is to work as part of your hall team to operate an on-call duty rota 365 days a year; yes that’s including Christmas and summer.
As part of this rota you are responsible for being on call for your assigned halls of residence from 18:00 – 08:00 Monday to Friday and 24 hours at weekends and University closure days. You’ll average one duty shift per week and shift swaps are allowed as we appreciate you may have other commitments as well as this role.
You’ll have to answer the phone and provide the best service possible to our residents, which may mean you’re woken up by a call at 3am but we’re here to help. You’ll also have colleagues in Campus Support and Security on hand 24/7 in University owned halls, but each of our leased halls have their own security too so you’re never alone.
You’ll be trained on all aspects of the role so don’t let this put you off.
Application Round:
22nd October – applications open
12th November – applications closed
Assessment centre round:
17th November – invites to assessment centre or unsuccessful application notification sent
26th November – Assessment centre conducted – at Dalton Ellis Hall from 18:15 – 21:00
Interview stage:
28th November – Invite to interview or Unsuccessful Assessment Centre outcome notification sent
3rd or 4th December – Interviews conducted – 30 minute interview during office hours
Overall application outcome:
9th December – You will either be informed that you were unsuccessful at interview or you will be offered the position with an allocation or a position on the waiting list
Apply here! Good luck!
Details
Company: ResLife
Location: Manchester
Contract: Temporary
Wage: Voluntary worker with free accommodation
To apply for this job please visit recruitment.evalu-8.com.