Hospitality Assistant

Publish Date: 

About this Role

HospitalityOnCampus wishes to appoint a motivated, enthusiastic and passionate person to assist with daytime and evening hospitality across multiple venues on campus.

Individuals will carry out hospitality and event services across the campus (including café and restaurant service within the departments dining areas, as well working on weddings, events, conferencing and hospitality), ensuring that specific standards of customer service and hospitality are continuously delivered across all events in an efficient, safe and hygienic manner in line with health and safety requirements and related training/instruction.

The post holder will deliver excellent hospitality service for a range of events to the agreed standards, including the setting up and service of functions and weddings, as well as working within some of cafes on campus, including Manchester Museum and Whitworth Art Gallery.

Candidates should have good a good basic knowledge of Health and Safety and be able to demonstrate an awareness of good customer care/hospitality services. Good verbal communication skills, basic numerical ability and a naturally positive attitude towards a busy/pressurised environment are essential to this role.

No previous experience is necessary – just a passion to deliver great customer service and hospitality.

This role is a great opportunity to work with a great team in a varied and exciting role.

Hours of Work

This is a flexible vacancy, working on an as and when required basis, with the business potentially operating Monday to Sunday (7 days a week), with both daytime and evening work.

PLEASE NOTE – This is NOT a short-term role. Staff will be required to work over the summer and into the new academic year/Semester (starting September 2025) and beyond, and therefore should be available throughout June, July and August onwards.

What you will get in return:

  • Fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Details

Salary: £26,227 pro rata, £12.61 per hour
Faculty/Organisational Unit: Professional Services
Location: Oxford Road
Employment type: Permanent
Division/Team: Hospitality and Events
Hours Per Week: Nil-hour, flexible working as and when required
Closing date: 18/06/2025
Contract Duration: Permanent, starting as soon as possible
School/Directorate: Directorate of Estates and Facilities

Details 

Company: HospitalityOnCampus (University of Manchester)

Location: Campus

Contract:  Zero Hours

Wage: £26,227 pro rata (£12.61 per hour)

To apply for this job please visit www.jobs.manchester.ac.uk.

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